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Tennis Professional (Part-Time)


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Location:

Missouri, United States
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Title:

Tennis Professional (Part-Time)
col-wide   

Job Description & Requirements:

Responsible for the overall direction, coordination and supervision of the Tennis Department. Ensure Tennis Pros achieve or exceed monthly revenue goal. Maintain the Tennis Department business plan and budget. Coach Tennis Pros to initiate, develop, and maintain personalized relationships with Members. Provide excellent tennis instruction and customer service to encourage repeat business. 
 
Major Duties & Responsibilities
 
Member Experience Management
  1. Develop safe, professional, and comprehensive tennis lessons and programs to ensure students develop along a pathway that will encourage continued involvement and a positive NPS.
  2. Monitor, demonstrate, and instruct students on proper technique and strategies to improve their overall tennis game 
3.     Ensure students understand tennis rules, scoring procedures, safety rules and tennis etiquette
4.     Ensure all tennis facilities and equipment are clean, organized and in good working condition
5.     Quickly and efficiently respond to member questions, comments, and concerns 
 
Sales & Promotion
 
1.     Direct promotional effort aimed at involving current members with programs, tournaments and special events, fully utilizing available marketing support and tools.
2.     Actively participate in the system wide sales effort with Membership Advisors and Member Activities, ensuring tennis is an integral component of the companies brand
3.     Direct a comprehensive effort aimed at integrating new members into the Life Time tennis program.
4.     Identify inactive tennis players and re-engage them in appropriate programs.
5.     Actively develop a positive image for the companies Tennis in the community through involvement with schools, community education programs, charities and fund raisers.
6.     Ensure Tennis Pros and Staff are promoting and selling Tennis programs, lessons, court time, equipment, etc. and encouraging repeat business
7.     Work closely with other company business units to raise awareness about Tennis and look for ways to partner with them in improving the member experience
8.     Promote all company Fitness programs, products, and services
 
Financial & Budgetary
  1. Responsible for achieving or exceeding tennis department monthly and annual revenue and EBIDTA goals
  2. Maintain a detailed accounting of financial results and participate in monthly financial meetings with General Manager and National Tennis Director.
  3. Actively manage expenses of the Tennis department, including tennis pros, desk labor, ops labor and supplies, while reducing or eliminating non-essential expenses
 
Managerial & Supervisory
  1. Monitor Tennis Pros daily, weekly and monthly revenue and lesson totals to ensure they achieve or exceed goal
  2. Create weekly Pro Shop and/or tennis desk schedule and assign Tennis Pros to classes and lessons
  3. Coordinate court scheduling, billing and program registration
  4. Train and develop staff through quality orientations, direction, and feedback
  5. Assess individual performance, provide feedback, and provide employee recognition 
  6. Coach and counsel Tennis Pros
  7. Assist in recruiting and interviewing for the tennis department 
  8. Make hiring, promotion, disciplinary and termination recommendations to the General Manager
  9. Complete tennis department payroll and new hire paperwork
  10. Facilitate tennis department meetings
  11. Attend department head and "all club" meetings
 
Responsibilities of All Positions
  • Support and articulate the companies mission statement
  • Adhere to company policies and procedures
  • Ensure cleanliness of the club using all 5 senses:
    • Sight to ensure club is neat and orderly
    • Sound to ensure music/sound levels are appropriate
    • Touch to ensure floors, countertops, etc are clean and dry
    • Taste to ensure food & beverages in the café are up-to-standards
    • Smell to ensure the club is fresh and odor free
 
Customer Service:
  • Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers
 
Safety:
Safety responsibilities
  • Comply with all company safety rules
  • Use all required safety devices and personal protection equipment
  • Report accidents and injuries to supervisor as soon as possible
  • Participate in safety training and safety inspections
Suggest methods of preventing hazards to safety committee 
 
Minimum Qualifications   
Education:
·         High School diploma or GED
·         College degree in Sport and Recreation or related field preferred
 
Experience:
·         Ten years experience teaching tennis lessons
 
Licenses / Certifications / Registrations:
·         USPTA/PTR certification
·         USTA Sport Science or High Performance
·         CPR/AED certification received within 30 days of hire
 
Knowledge, Skills, Abilities and Other Characteristics
  • Excellent customer service skills, friendly, outgoing, and positive attitude
  • Ability to build positive relationship with members and team members
  • Excellent communication skills
  • Ability to resolve conflicts in a professional, tactful manner
  • Comfortable working with all age groups
  • Ability to multi-task and learn quickly
  • Excellent time management and organizational skills
  • Thorough knowledge of the game of tennis
  • Effective teaching styles and techniques
 
Language Ability:

Language Ability- Intermediate-
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers, clients, and other employees of the organization in English.
 
Math Ability:
 
Mathematical Skills- Intermediate- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply basic concepts of basic algebra and geometry.
 
Reasoning Ability:

Reasoning Ability- Intermediate Skills-
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
 
Technical Skills:
 
To perform this job successfully, an individual must have knowledge of Microsoft Word, Excel, Power Point, Microsoft Outlook.
 
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; ability to climb ladders.  The employee is occasionally required to sit.
 
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. 
 
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The work is performed in an athletic club environment.  The noise level is usually moderate to high.

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Posted:

12.29.2017
col-wide   

Deadline Date:

01.22.2018


Company Info


LifeTime Fitness Inc.
Chanhassen, MN, United States

Please register to view contact info


Tennis Professional (Part-Time)

col-narrow-left   

Location:

Missouri, United States
col-narrow-right   

Title:

Tennis Professional (Part-Time)
col-wide   

Job Description & Requirements:

Responsible for the overall direction, coordination and supervision of the Tennis Department. Ensure Tennis Pros achieve or exceed monthly revenue goal. Maintain the Tennis Department business plan and budget. Coach Tennis Pros to initiate, develop, and maintain personalized relationships with Members. Provide excellent tennis instruction and customer service to encourage repeat business. 
 
Major Duties & Responsibilities
 
Member Experience Management
  1. Develop safe, professional, and comprehensive tennis lessons and programs to ensure students develop along a pathway that will encourage continued involvement and a positive NPS.
  2. Monitor, demonstrate, and instruct students on proper technique and strategies to improve their overall tennis game 
3.     Ensure students understand tennis rules, scoring procedures, safety rules and tennis etiquette
4.     Ensure all tennis facilities and equipment are clean, organized and in good working condition
5.     Quickly and efficiently respond to member questions, comments, and concerns 
 
Sales & Promotion
 
1.     Direct promotional effort aimed at involving current members with programs, tournaments and special events, fully utilizing available marketing support and tools.
2.     Actively participate in the system wide sales effort with Membership Advisors and Member Activities, ensuring tennis is an integral component of the companies brand
3.     Direct a comprehensive effort aimed at integrating new members into the Life Time tennis program.
4.     Identify inactive tennis players and re-engage them in appropriate programs.
5.     Actively develop a positive image for the companies Tennis in the community through involvement with schools, community education programs, charities and fund raisers.
6.     Ensure Tennis Pros and Staff are promoting and selling Tennis programs, lessons, court time, equipment, etc. and encouraging repeat business
7.     Work closely with other company business units to raise awareness about Tennis and look for ways to partner with them in improving the member experience
8.     Promote all company Fitness programs, products, and services
 
Financial & Budgetary
  1. Responsible for achieving or exceeding tennis department monthly and annual revenue and EBIDTA goals
  2. Maintain a detailed accounting of financial results and participate in monthly financial meetings with General Manager and National Tennis Director.
  3. Actively manage expenses of the Tennis department, including tennis pros, desk labor, ops labor and supplies, while reducing or eliminating non-essential expenses
 
Managerial & Supervisory
  1. Monitor Tennis Pros daily, weekly and monthly revenue and lesson totals to ensure they achieve or exceed goal
  2. Create weekly Pro Shop and/or tennis desk schedule and assign Tennis Pros to classes and lessons
  3. Coordinate court scheduling, billing and program registration
  4. Train and develop staff through quality orientations, direction, and feedback
  5. Assess individual performance, provide feedback, and provide employee recognition 
  6. Coach and counsel Tennis Pros
  7. Assist in recruiting and interviewing for the tennis department 
  8. Make hiring, promotion, disciplinary and termination recommendations to the General Manager
  9. Complete tennis department payroll and new hire paperwork
  10. Facilitate tennis department meetings
  11. Attend department head and "all club" meetings
 
Responsibilities of All Positions
  • Support and articulate the companies mission statement
  • Adhere to company policies and procedures
  • Ensure cleanliness of the club using all 5 senses:
    • Sight to ensure club is neat and orderly
    • Sound to ensure music/sound levels are appropriate
    • Touch to ensure floors, countertops, etc are clean and dry
    • Taste to ensure food & beverages in the café are up-to-standards
    • Smell to ensure the club is fresh and odor free
 
Customer Service:
  • Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers
 
Safety:
Safety responsibilities
  • Comply with all company safety rules
  • Use all required safety devices and personal protection equipment
  • Report accidents and injuries to supervisor as soon as possible
  • Participate in safety training and safety inspections
Suggest methods of preventing hazards to safety committee 
 
Minimum Qualifications   
Education:
·         High School diploma or GED
·         College degree in Sport and Recreation or related field preferred
 
Experience:
·         Ten years experience teaching tennis lessons
 
Licenses / Certifications / Registrations:
·         USPTA/PTR certification
·         USTA Sport Science or High Performance
·         CPR/AED certification received within 30 days of hire
 
Knowledge, Skills, Abilities and Other Characteristics
  • Excellent customer service skills, friendly, outgoing, and positive attitude
  • Ability to build positive relationship with members and team members
  • Excellent communication skills
  • Ability to resolve conflicts in a professional, tactful manner
  • Comfortable working with all age groups
  • Ability to multi-task and learn quickly
  • Excellent time management and organizational skills
  • Thorough knowledge of the game of tennis
  • Effective teaching styles and techniques
 
Language Ability:

Language Ability- Intermediate-
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers, clients, and other employees of the organization in English.
 
Math Ability:
 
Mathematical Skills- Intermediate- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply basic concepts of basic algebra and geometry.
 
Reasoning Ability:

Reasoning Ability- Intermediate Skills-
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
 
Technical Skills:
 
To perform this job successfully, an individual must have knowledge of Microsoft Word, Excel, Power Point, Microsoft Outlook.
 
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; ability to climb ladders.  The employee is occasionally required to sit.
 
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. 
 
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The work is performed in an athletic club environment.  The noise level is usually moderate to high.

Apply Online

If you're not already a paid member, subscribe today and apply to this and many more position openings.  "You can't get hired if you don't apply!"

Posted:

12.29.2017